The modern workplace is undergoing a seismic shift. While expectations for output are higher than ever, the capacity to deliver is straining — with 61% of Malaysian leaders stating productivity must increase, while 83% of the workforce reports lacking the time or energy to do their work.
In this high-pressure environment, AI offers a solution — but access alone is not enough.
Knowledge workers must evolve from casual users to skilled orchestrators of AI. This course provides a structured approach to increase the accuracy and relevance of output. By mastering prompting, participants will transform AI from a simple tool into a reliable partner that addresses the productivity gap.
Equip knowledge workers with the knowledge and skills to use AI more effectively — through a structured prompting framework.
This half-day workshop is action-oriented — every concept is paired with practice on real work scenarios.
Concise input on the RCT framework, iteration, and advanced techniques.
Collaborative work to compare approaches and outputs.
Live prompting against real AI tools — applying the framework as it's taught.
Worked examples including prompting reasoning models on real workplace problems.
Interactive exercises that build prompting intuition through iteration.
Participants bring real work tasks into the room — and leave with prompts they can reuse.
At this programme's conclusion, participants should be able to:
Recognise Role, Context, and Task — the three pillars of the RCT prompting framework.
Construct effective AI prompts that consistently produce relevant, high-quality outputs.
Refine outputs through structured iteration — moving from a first draft to a usable result.
Understand Few-Shot prompting and how to get the best from reasoning models on complex tasks.
Each module pairs structured frameworks with reflective discussion and practical activity — so participants leave with usable tools, not just slides to forget.
Yes, for HRD Corp registered employers. As the training provider, we claim the course fee directly from HRD Corp. You submit the grant application before the training date and claim any other allowable costs, such as trainee allowances, yourself.
Knowledge workers who want to use AI tools more effectively in daily work.
Four hours, hands-on.
No. If they can use email, they can do this.
The RCT framework (Role, Context, Task) and the iteration skill of coaching AI to a genuinely useful answer.
Speak to us about running this HRD Corp claimable programme in-house for your managers and team leads — or about scheduling a public cohort for your organisation.
Talk to Us